Pricing
Simple, transparent pricing.
Start for free and extend only when your needs grow. Configure your price live, with no hidden costs.
Free
Free
Up to 3 machines, free forever.
forever
Ready to go right away, no credit card.
Included
- ✓3 assets / QR codes
- ✓50 AI requests/month
- ✓500 MB storage
- ✓AI chat from machine documentation
- ✓Admin cockpit
- -Technician access
- -COMPANION
CORE
QR + AI chat
A QR code per machine. Customers scan, the AI answers.
Or try it for free firstEverything in Free, plus
- ✓Up to 100 assets
- ✓250 AI requests/month
- ✓5 GB storage
- ✓Email support
- -Technician access
- -COMPANION
CORE + CONNECT
With technician access
Everything in CORE, plus technician access with job level permissions.
Or try it for free firstEverything in CORE, plus
- ✓Technician access
- ✓Voice documentation
- ✓Mobile job access
- ✓Up to 25 technicians
- -COMPANION
Enterprise
Custom
On premises, SLA, compliance, every module.
custom
From 100+ assets or 25+ technicians
Send a requestEverything, plus
- ✓COMPANION included
- ✓Unlimited assets + AI
- ✓On premises / SLA
- ✓Dedicated CSM
Every feature compared
Feature comparison
Free
Up to 3 machines, free forever.
Core functions
- QR code per machine
- Yes
- AI chat from machine documentation
- Yes
- Admin cockpit
- Yes
- Access without a login
- Yes
Capacity
- Assets
- 3
- AI requests / month
- 50
- Storage
- 500 MB
CONNECT
- Technician access
- No
- Voice documentation
- No
- Offline mode
- No
COMPANION (add-on +99 € /mo)
- Knowledge extraction
- No
- Learning paths & knowledge checks
- No
- Diagnostic support
- No
Support
- Email support
- No
- Priority support
- No
- Dedicated CSM / SLA
- No
CORE
A QR code per machine. AI chat from your documentation.
Core functions
- QR code per machine
- Yes
- AI chat from machine documentation
- Yes
- Admin cockpit
- Yes
- Access without a login
- Yes
Capacity
- Assets
- up to 100
- AI requests / month
- 250
- Storage
- 5 GB
CONNECT
- Technician access
- No
- Voice documentation
- No
- Offline mode
- No
COMPANION (add-on +99 € /mo)
- Knowledge extraction
- Add-on
- Learning paths & knowledge checks
- Add-on
- Diagnostic support
- Add-on
Support
- Email support
- Yes
- Priority support
- No
- Dedicated CSM / SLA
- No
CORE+CONNECT
CORE plus technician access with job level permissions.
Core functions
- QR code per machine
- Yes
- AI chat from machine documentation
- Yes
- Admin cockpit
- Yes
- Access without a login
- Yes
Capacity
- Assets
- up to 100
- AI requests / month
- 500
- Storage
- 10 GB
CONNECT
- Technician access
- Yes
- Voice documentation
- Yes
- Offline mode
- Yes
COMPANION (add-on +99 € /mo)
- Knowledge extraction
- Add-on
- Learning paths & knowledge checks
- Add-on
- Diagnostic support
- Add-on
Support
- Email support
- Yes
- Priority support
- Yes
- Dedicated CSM / SLA
- No
Enterprise
On premises, SLA, every module included.
Core functions
- QR code per machine
- Yes
- AI chat from machine documentation
- Yes
- Admin cockpit
- Yes
- Access without a login
- Yes
Capacity
- Assets
- unlimited
- AI requests / month
- unlimited
- Storage
- custom
CONNECT
- Technician access
- Yes
- Voice documentation
- Yes
- Offline mode
- Yes
COMPANION (add-on +99 € /mo)
- Knowledge extraction
- Yes
- Learning paths & knowledge checks
- Yes
- Diagnostic support
- Yes
Support
- Email support
- Yes
- Priority support
- Yes
- Dedicated CSM / SLA
- Yes
All prices exclude VAT. No minimum term. Four week trial with full access.
Your data is safe with us
GDPR compliant
100 % under EU data protection law
Servers in Germany
Certified data centres
ISO 27001
Certified security standard
Encryption
In transit and at rest
Common questions about pricing
Answers to what would otherwise be in the small print.
-
Free stays free for up to 3 assets, with no credit card. CORE starts at 29 € per month for up to 5 assets (€5.80 per asset). At 100 assets the unit price drops to €1.79 per asset.
-
Paying yearly saves you 30 % against the monthly price. The price shown is then the effective monthly figure, billed once a year in advance.
-
COMPANION is an AI add-on for active knowledge extraction, learning paths and diagnostic support. It costs an extra 99 € per month and runs on top of CORE or CORE+CONNECT, not standalone.
-
We warn you before anything is billed. You simply move up to the next tier. No hidden upsells, no surprise on the invoice.
-
No minimum term. You get a four week trial with full access. All prices are net, plus VAT.
-
From 100+ assets or 25+ technicians. Enterprise brings unlimited assets and AI requests, an on premises option, an SLA, COMPANION included and a dedicated customer success manager.
Try intuAid on your own machines.
Create an account and bring your first machine online today. If you would rather see intuAid in action first: in the demo we scan the QR code on one of your machines live, with no pitch and no slide deck.
Free forever for up to 3 machines. No credit card required.
